Hiring Managers: Find Salesforce Talent With These Top 3 Trailblazing Characteristics


I’ve employed quite a few new Salesforce Administrators throughout a number of roles all through my profession, and I can let you know firsthand that you must throw out your candidate wants 3-5 years of Salesforce expertise requirement and as an alternative deal with these three Trailblazing traits.


#1: They’re actively skilling up with Trailhead

Once I see a candidate who spends their off-hours studying and incomes badges on Trailhead, Salesforce’s free online learning platform, I can instantly inform they’ve the drive and motivation to succeed (and that they are already extra technically expert than I used to be after I began my Salesforce profession!).

Trailhead helps you ability up for the longer term and study essentially the most in-demand expertise that can assist you land a prime job within the Salesforce ecosystem. The educational is interactive, gamified, and, better of all, it is free!


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In the event you’re contemplating a candidate who would not have any expertise working in a Salesforce position, test to see in the event that they’ve earned any superbadges. Superbadges current learners with real-world enterprise issues that have to be solved with out step-by-step directions, so they seem to be a good take a look at of how the candidate will carry out in a real-world enterprise situation.

Superbadges are NOT simple!

A candidate who’s earned a superbadge is extra prone to have the dedication, focus, and resilience you are in search of. Asking them about how they solved a selected superbadge is an effective way to go deeper in an interview and actually dive into their design pondering expertise.


Earn role-based superbadges

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Has the candidate constructed any apps on their very own time? I’ve interviewed Trailblazers who’ve designed and constructed their very own devoted job-hunting apps within the Trailhead Playground, utilizing them to trace purposes, interviews, and job affords. In the event you discover a candidate who can proactively determine an issue, then design and construct the answer to that downside, then you already know they’ll apply the ideas and classes of Trailhead to real-world situations.

Ask your candidate:

  • What are your favourite Trailhead modules and projects?
  • Are you able to present me an app or object you’ve got in-built a hands-on problem that you simply’re significantly pleased with?
  • Inform me a few time you’ve got struggled getting a problem to succeed.
  • What methods have you ever used to attain success?

How a candidate responds to setbacks whereas studying is a good indicator of how they may carry out once they face real-world challenges in a Salesforce position.


#2: They take part within the Trailblazer Neighborhood

Candidates who go to native Trailblazer Community Group Meetings and Dreamin’ events and participate within the Trailblazer Community are normally enthusiastic about and dedicated to Salesforce each as a platform and a career path. These candidates use their very own time to study extra and to community with others within the Trailblazer Neighborhood.


Join with Trailblazers from wherever

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And since they’ve put in that networking time, they’ve additionally developed a built-in help system-people who can assist them brainstorm and troubleshoot issues, all whereas giving them recommendation alongside their profession journey. With so many people now assembly on-line, there is not any bodily restrict to the teams that candidates can be part of wherever, from their very own yard to the opposite aspect of the globe!

And whereas we’re speaking about it, are YOU staying lively within the Trailblazer Community?

In case you are, you in all probability have a shortlist of passionate, gifted, and motivated Trailblazers you’d like to have apply on your open Salesforce positions. The potential candidates you may join with will in all probability be extra inquisitive about working with you in the event that they know you are equally as passionate as they’re in regards to the Salesforce ecosystem and their profession potential.

Strive getting concerned with packages like Pathfinder, Merivis, PepUp Tech, and Trailblazer Connect, the locations that model new Trailblazers go for enterprise and Salesforce training-and the place you’ll be able to construct even higher group connections.

You will discover members in these packages who focus their time and vitality on skilling up and studying the platform by taking up real-world case research and fixing these issues. As they do that, in addition they develop sturdy networks and achieve mentors who will assist them discover success of their careers.


#3: They’ve work expertise OUTSIDE of Salesforce that interprets properly

In the event you take a look at the #TrailblazerStory hashtag on social, you may see the varied expertise that folks carry to their jobs as Salesforce Directors. Many individuals (together with me) landed in admin roles by chance, with out a lot (or any) earlier technical expertise.

A few of us even managed this earlier than the life-changing useful resource of Trailhead existed!

Regardless of the small print of a candidate’s work historical past, it is doubtless they may have some previous expertise that can assist them on their Salesforce career path. For instance, those that’ve labored in customer-facing jobs, like bartenders, flight attendants, retail gross sales associates, and baristas:

  • Have discovered the significance of being customer-centric.
  • Know the way to anticipate consumer wants and proactively counsel enhancements.
  • Are skilled in prioritizing requests and figuring out how they’ll ship essentially the most worth.
  • Are typically nice analysts who study from their experiences and work to at all times enhance high quality.
  • Are the kind of problem-solvers who genuinely need to improve the client expertise.

Any and all of those expertise translate completely to what’s wanted to thrive in Salesforce roles.

As you interview candidates, deal with behavioral questions that can assist you decide if they’re customer-focused, proactive problem-solvers. For these candidates with out particular Salesforce expertise, discover out extra about their comfortable expertise, study their motivation and drive, and allow them to present you the way their previous work could be utilized to the position they’re interviewing for. If they have the proper perspective and core customer support mindset, Trailhead can assist them do the remaining.


Bonus: Pass or fail, they’ve no less than tried a certification

Not everybody is a good test-taker. We all know that Salesforce Certifications are a incredible strategy to show platform information, and gaining a number of exhibits a candidate’s stage of dedication and willingness to take dangers. That mentioned, I do know a couple of full-time #AwesomeAdmins who nonetheless wrestle with passing certification exams.

There is not any purpose that Trailblazers ought to let the fear of failing cease them from making an attempt for certification. Embracing the concern and taking the exams exhibits {that a} candidate is keen to take dangers. And that effort ought to be inspired, even when it means a number of retakes.

In interviews, it is at all times nice to see somebody with certifications on their resume, however I additionally get excited to speak to candidates who did not move their Admin examination till try 2 or 3 or 4 (or they’re nonetheless engaged on that objective). That proves to me they are not solely persistent but additionally resilient within the face of setbacks and extremely motivated.

After we push by challenges and maintain making an attempt, incorporating the suggestions we have acquired, we study much more. A tenacious candidate with perseverance and a development mindset is strictly the sort of individual I need to work with.


Earn role-based Salesforce credentials

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The demand for prime Salesforce expertise continues to develop

By 2026, there will probably be an estimated 9.3 million new jobs created within the Salesforce ecosystem.

With one of these exponential development, ready round for the candidate who has the standard “3-5 years of expertise”means you may miss out on all of the newly minted, extremely motivated, and passionate Trailblazers who’re simply now getting into the Salesforce ecosystem, constructing their foundational expertise, and are wanting to make an influence.

And for those who’re a Trailblazer with a number of years of expertise, it is time to begin desirous about how one can give again, be a mentor, volunteer, and Be A Multiplier. Contribute to the Trailblazer Community, function a pacesetter, and make a spot for the excited newbies who will be part of us within the subsequent few years.

New Trailblazers-and your complete ecosystem in general-can profit out of your help, expertise, and steerage throughout this time of large Salesforce development. (To not point out the enhance your profession will get from rising your individual community and exhibiting your management expertise!)


Uncover the facility of mentorship

Trailblazer Mentorship matches skilled Trailblazers with mentees seeking to ability up and discover Salesforce alternatives within the ecosystem.

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Change your pondering, discover the very best expertise

So, when looking for new expertise, do not get caught in a 3-5 years of Salesforce expertise mindset. Focus as an alternative on these three priceless Trailblazing traits, and you can discover and work with the very best, most well-rounded, motivated, and decided candidates (you’ll be able to thank me later!).


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Hiring Managers: Find Salesforce Talent With These Top 3 Trailblazing Characteristics

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